Custom order cold

Temperatures below 33 degrees are risky for arrival of living animals. Water freezes at 32 degrees and bugs are out in the summertime for good reason. Your weather on the day or two surrounding shipping/arrival is too cold. It is the night before delivery that we consider as we meticulously plan our shipments on the basis of time in transit and weather. So, the packages are offloaded at the airport in the coldest, wee hours of the morning and exposed to an unheated environment from the time they get off the plane until the time they reach your post office where they are then loaded onto the cold trucks. I do not guarantee live arrival on any priority mail shipment (per the Terms and Conditions each customer agrees to by checking a little box while going through checkout) if the night before the delivery day is forecasted to be 33 degrees or below at the time of shipment. This helps to protect the animals and our mutual investment in them.

This page offers you several options for safely receiving your shipment. Please review them and either purchase the express upgrade link below or write back to me to discuss one of the other options below. In all cases it is actually best to combine option #1 and #3, together. This minimizes the exposure of the bugs to cold weather that last day of the shipment.

1. Please purchase the upgrade to express mail at the bottom of this page ($10). Note that your signature is required on delivery, by default. By signing for the box you are helping to minimize its exposure to the elements. Guarantee is void if you are not there to sign for it on the first delivery attempt. If you need these delivered on a specific day, please let me know. (Sunday and Monday deliveries are not possible.)

The following options aren't great but I mention them here because they are possible in moderately cold weather at the fringes of winter, rather than the middle.

2. Request that I ship by priority mail as you ordered and with NO live arrival guarantee. (You're taking your chances.)

3. Request that I ship to have the package held at your post office for you to pick up there (only works for most 2 day destinations, not 3 day ones). This is sometimes okay for the Live Arrival Guarantee without the express mail upgrade. (and doesn't cost you extra.)

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  • Item #: bic 3010
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